Return policy

At JDN World, we aim to ensure that you are completely satisfied with your purchases. If for any reason you are not entirely happy with your order, we offer a straightforward return process.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The item must be unused, unworn, and in the same condition as when you received it.
• The item must be in the original packaging with all tags, labels, or seals intact.
• The return request must be made within 7 days of receiving the product.

Non-Returnable Items

Certain types of items are exempt from being returned, including but not limited to:

• Customized or personalized items
• Items that have been damaged or modified after delivery
• Sale or clearance items (unless damaged upon arrival)

Return Process

1. Request a Return: To initiate a return, please contact us at jdnworld2022@gmail.com or call us at 9971235318, 9811137032 within 7 days of receiving your item. Provide your order number, product details, and reason for the return.

2. Return Authorization: Once we receive your request, we will review it and provide you with a Return Authorization and the return shipping address. Returns sent without prior authorization may not be accepted.

3. Return Shipping: You are responsible for the cost of return shipping unless the item received was incorrect or damaged. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Return Package: Securely pack the item in its original packaging and include all the necessary documentation, such as the order number and your return authorization. Once the item is received and inspected, we will notify you of the approval or rejection of your return.

Refunds

Once your return is received and inspected, we will process your refund. If approved, a credit will automatically be applied to your original method of payment within 7-10 business days.

Please note the following:

• Original shipping charges are non-refundable.
• Refunds for partial returns (if applicable) will be processed based on the value of the returned item(s).
• If your refund is delayed, please first check with your bank or credit card company, as it may take additional time before your refund is posted.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us at jdnworld2022@gmail.com or call us at 9971235318, 9811137032 for further assistance.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at jdnworld2022@gmail.com or 9971235318, 9811137032. We will arrange for the replacement or return of the item at no cost to you.

Contact Us

For any questions or concerns regarding returns or refunds, feel free to reach out to us at:

• Email: jdnworld2022@gmail.com
• Phone: 9971235318, 9811137032